customerservice@carolfred.com

FREE SHIPPING - WORLD WIDE

All orders will ship via USPO Priority Express, No Charge.

SHIPPING INFORMATION

Most items are in stock and will ship the next business day. Items not in stock will ship no later than one week after placement.

GIFT BOXES

All items are shipped in our Carol Frederick Collection gift boxes free of charge.

RETURNS POLICY

We have a 14 day unconditional return policy

No questions asked!

If for any reason you are not completely satisfied with your purchase, you may return it to us within 14 days from the receipt date for a full refund or exchange (minus international shipping costs.)

The Item must be in its original condition, as shipped to you. Shipping costs are non-refundable.

WARRANTY

All jewelry items have a six month performance guarantee. If your product fails please contact us via email at returns@carolfred.com to arrange repair or replacement.